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Shipping, Payments, & Returns

SHIPPING TERMS:


  • Orders are shipped via USPS unless other arrangements are made.
  • If we are unable to fill an entire order, partial shipment will be made (unless a complete shipment is requested.)
  • If your package should arrive damaged, save all packing and cartons for the carrier to inspect. Damages or shortages from an open carton must be reported at once to the carrier.
  • Bootleg Banners must be notified of any short shipments within 24 hours of receipt.
  • Freight is FOB Tulsa, OK
  • Please allow at least 24hrs for processing/shipping all orders.
  • For expedited shipment (Next Day, 2 Day) please call for product availability and shipping times.
  • Additional charges may apply to manufacturer direct shipments.
  • We ship to the USA only.
 
PAYMENT TERMS:

  • Bootleg Banners accepts Visa, MasterCard, Discover Card and American Express via phone or PayPal.
  • A Credit Card is required for any UPS Air shipments.
  • Full payment in advance is required before any job can be stareted.
 
RETURNS:

  • All returns must have prior authorization from a Bootleg Banners sales representative and must be made within 10 days of customer receipt. Returns must include a copy of the original receipt with reason for return stated on receipt.  To inquire about a product return via email, please use our Contact Form.  Any product(s) returned without prior authorization will be refused.

PRICE CHANGES:

  • Prices are subject to change without notice.
  • Bootleg Banners reserves the right to correct pricing errors on any / all print / electronic media.
 
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